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Account & support · 43 of 43

Reported issues

0:56 · 3 chapters

About this video

How account owners and admins see every issue their account has reported, in Account, then Reported issues: where each one stands, what's been fixed or closed, and the support team's message about the fix.

Recorded in the real product, using a fictional company, Northwind Labs.

Watch on YouTube · The VeraGen channel

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Video thumbnail: The Account Section1:58

The Account Section

One bill and the right access for everyone: your balance, top-ups, spend by person and app, roles and caps.

1:58 · 6 chaptersDetails
Video thumbnail: Your Public Profile1:39

Your Public Profile

A public page for your best work under your own address, where visitors can even ask a project a question.

1:39 · 5 chaptersDetails
Video thumbnail: Report an issue1:11

Report an issue

Owners and admins can report a bug or a request from inside the Hub, with screenshots, and see exactly what's sent.

1:11 · 4 chaptersDetails

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