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Echo — social listening

Hear what people say when you’re not in the room.

Echo captures the mentions, replies and quotes about the accounts you watch on X, sorts them into topics and sentiment, and ties each reply to the Beacon post that started it.

A single drop sending ripples across blue water
Photo: Herbert Goetsch / Unsplash

Echo

Catch the conversation that matters.

Answer the posts that count

Questions and complaints nobody has answered go into one queue, biggest reach and longest wait first.

Know what is landing

Every post is grouped into a topic, with sentiment split by topic so one bad thread cannot hide behind an average.

Proof your posts worked

Replies are linked to the exact Beacon post and campaign that caused them — a match, not a guess.

Watch any public handle in seconds.

Type a handle — yours, a client’s or a competitor’s — and Echo starts listening. There is no account to connect and no developer account to set up, and you choose whether to capture mentions, replies and quotes.

  • Up to 7 days of history when you add a source, priced before you add it.
  • A monthly read cap keeps your spend predictable.
  • Read-only, always. Echo never posts, replies or follows anyone.
Sunrise light through a stone arch over a canyon
Photo: Kush Dwivedi / Unsplash

From mention to reply to customer.

Each post that needs an answer comes with three next steps: view it on X, draft a reply in Beacon that threads under their post once approved, or add the author to Thrive CRM. Median reply time is tracked against last month.

  • Voices shows who keeps coming up, how far they reach and how they lean.
  • Campaigns groups what came back by the Beacon campaign that caused it.
  • Share a read-only view with a client, with an expiry if you like.

Needs a reply

  • View on X
  • Draft a reply in Beacon
  • Add to Thrive
  • Mark replied, or set aside

Replaces a standalone social listening tool — Echo is included in every plan, and you pay only for the posts it reads, up to a cap you set.

Works together

Listen. Reply. Follow up.

Every app shares your files, your brand and your customers, and Odin works across all of them.

Try every app free for 14 days.

One account, every app, and $5 of AI usage to start. Set up in minutes; cancel any time before the trial ends and you pay nothing.