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Services · Skills, context & loops
An orchestra doesn’t sound good because a hundred musicians play loudly. It sounds good because everyone has the same score, knows their part and follows the conductor. Context, skills, loops and graphs are the score.
Context engineering
An AI agent is a brilliant new hire with no memory of yesterday. Most AI projects fail here: the model guesses, because nobody told it what matters.
Hand a talented chef your restaurant’s recipe binder and they’ll cook your menu. Hand them nothing and they’ll cook theirs.
Skills
A skill is a written procedure an agent follows the same way every time: how to review code against your security rules, how to release, how to update the help pages when a screen changes.
Security and architecture checks against your own rules.
Test, deploy to staging, verify, then production.
Help pages and runbooks updated with every change.
Find the root cause before anything is planned or fixed.
Loop engineering
Agents work in loops. A well-engineered loop has a clear goal, a budget, checks that prove the work is right, and a rule for when to stop and ask a person.
Graph engineering
Bigger jobs are a graph: specialised agents connected by hand-offs, some running in parallel, with review steps and people at the points that matter.
A relay team doesn’t ask one runner to run four laps. Each runner is fresh for their leg, and the baton pass is practised until it never drops.
Evaluation & observability
Test sets for the AI features themselves: accuracy, tone, refusals and the cases that matter to your customers.
Every AI call metered by feature and customer, so the bill is never a surprise.
Know when answers get worse or slower before your customers notice.
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