Observability
When a run fails
Observability shows that a workflow run failed; the workflow's own history shows why.
- In Recent runs, find the run marked failed. The line under the workflow's name summarises what happened.
- Open that workflow in Agentic Workflows and click History.
- Open the run and find the first step that failed. Nothing after it ran, so that step is the real problem.
The usual causes
- A web page would not load. The step says what happened to each address it tried. If one source keeps failing, replace it.
- The AI was briefly busy. Run it again.
- Nothing to work from. A step grounded on a project with no documents has nothing to summarise.
- Out of credit. Runs stop when the balance runs out. Add credit
A run that fails at the same step every time needs a change, not another try. Open that step and fix what it points at.
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